ICBC Counselling

Recover with Care and Support

You Don’t Have to Navigate Recovery Alone

The aftermath of a car accident can be overwhelming—physically, emotionally, and mentally. You may be coping with pain, trauma, anxiety, or a loss of routine and confidence. ICBC counselling offers a space to process what happened, manage emotional effects, and rebuild your sense of well-being.

At Open Heart Counselling, we are an ICBC-approved provider offering trauma-informed therapy to support your recovery journey. Sessions are virtual, confidential, and tailored to your pace and needs.

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What Is ICBC Counselling?

ICBC counselling is available to individuals who have been injured in a motor vehicle accident and have an active claim. You may be eligible for counselling sessions—fully or partially covered by ICBC—without a doctor’s referral.

We help clients navigate:

  • Anxiety, panic, or hypervigilance after the accident

  • Trauma-related symptoms (e.g., flashbacks, sleep issues)

  • Emotional distress and mood changes

  • Fear of driving or being in a vehicle

  • Grief and adjustment following injury or loss

  • Ongoing stress, pain, or reduced quality of life

What to Expect

You’ll be met with compassion and zero pressure. Our ICBC counselling sessions are trauma-informed and paced to meet your comfort level. We use evidence-based approaches like EMDR, CBT, and mindfulness to gently work through your experience and support your healing.

We’ll also help you:

  • Understand and regulate trauma responses

  • Restore a sense of safety and control

  • Manage the emotional toll of physical injury

  • Regain confidence and move forward

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Take the First Step Toward Recovery

If you have an ICBC claim number, you may already qualify for counselling coverage. We’ll help you confirm your eligibility and get started.

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Please note: All counselling services will be provided virtually at this time.

FAQs about ICBC Counselling

If you’ve been in a car accident and have an active ICBC claim number, you’re likely eligible for counselling sessions—no doctor’s referral required. Contact us and we’ll walk you through the next steps.
ICBC currently covers a portion or all of your counselling fees. We’ll confirm what your plan includes and explain any co-payments if applicable.
No. We work at your pace. While we may explore how the accident is affecting you emotionally, you won’t be asked to relive the experience in detail unless you’re ready and it supports your healing.

Who We Are

At Open Heart Counselling, we believe healing happens in safe, compassionate spaces. Our work is grounded in respect, connection, and a deep understanding of each client’s unique story.

  • Rooted in evidence-based, trauma-informed practices
  • Here to support your journey, one conversation at a time
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At Open Heart we acknowledge that our work takes place on the traditional and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land and we look forward to building compassionate community together.

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